Archies Footwear Gift Card Terms of Service

Effective Date: 05/03/2026

These Terms of Service (Terms) govern the purchase, use, and redemption of Archies Footwear digital gift cards (Gift Cards) issued for use in the United Kingdom.

By purchasing or using a Gift Card, you agree to these Terms. If you do not agree, please do not purchase or use a Gift Card.

1. Definition of Gift Card

Gift Card
A digital gift card is a prepaid, stored-value card redeemable only through the Archies Footwear UK website.

Non-transferable
Gift Cards are non-transferable and cannot be redeemed for cash except where required by law.

2. Validity Period

Gift Card Expiry

Gift Cards are valid for five (5) years from the date of purchase, which we consider to be a fair and reasonable period.

The expiry date will be clearly displayed:

  • at the point of sale

  • on the digital Gift Card itself

  • within these Terms

No fees of any kind will be charged against the Gift Card balance.

After expiry, any remaining balance will be forfeited.

3. Fees

No Fees

Archies Footwear does not charge activation, maintenance, or inactivity fees on Gift Cards.

4. Redemption

Online Use
Gift Cards can only be redeemed on the Archies Footwear UK website by entering the 14-digit code during checkout.

Multiple Transactions
A Gift Card may be used across multiple orders until the available balance is exhausted.

Purchases Exceeding Balance
If your purchase exceeds the available Gift Card balance, the remaining amount must be paid using another accepted payment method.

Restrictions on Purchase

  • Gift Cards cannot be used to purchase other gift cards.

  • Archies Footwear reserves the right to decline, cancel, or hold Gift Card transactions where fraud, misuse, or violation of these Terms is suspected.

Balance Checks

To check your Gift Card balance, please visit the Archies Footwear website or contact customer service.

5. Refunds and Faulty Cards

Gift Cards are non-refundable and cannot be exchanged for cash except where required by law.

Faulty Gift Cards

If a Gift Card is faulty or does not function as expected, you are entitled to a remedy under the Consumer Rights Act 2015, which may include a replacement or refund.

Refunds to Gift Cards

  • For returns due to change of mind, the refund will be issued to the original Gift Card. This does not extend the original expiry date.

  • For refunds required under the Consumer Rights Act 2015 (for example, for faulty goods), we will issue a replacement Gift Card for the refund amount.

  • If a Gift Card cannot be reloaded for technical reasons, a replacement Gift Card may be issued.

6. Right to Cancel

If you purchase a Gift Card online, you have a legal right to cancel the purchase within 14 days of receiving the Gift Card, provided it has not been used (even partially).

To cancel, please contact us using the details provided in Clause 11.

If eligible, you will receive a full refund of the purchase price.

This right to cancel is granted under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and does not apply to Gift Cards purchased in-store.

7. Liability

Limitation of Liability

Archies Footwear is not responsible for loss, theft, damage, or unauthorised use of a Gift Card after delivery (including via email or digital wallet), except where required under UK consumer law.

Lost or Stolen Cards

If your Gift Card is lost or stolen, please contact us at:

customer.service@archiesfootwear.co.uk

You will need to provide proof of purchase. We may replace the remaining balance at our discretion, subject to satisfactory verification and confirmation that the Gift Card had an unused balance.

Incorrect Information

Archies Footwear is not liable for issues caused by incorrect information supplied at the time of purchase, such as incorrect email addresses.

Technical Issues

Archies Footwear is not responsible for delays or failures caused by technical issues, including email delivery delays or website outages.

Gift Card Balance

Archies Footwear is not liable for discrepancies in Gift Card balance unless the issue was caused by our error.

Force Majeure

Archies Footwear is not liable for failure to meet these Terms due to events outside our reasonable control, including natural disasters, system outages, or government actions.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

8. Payment Methods for Gift Cards

Excluded Payment Methods

Gift Cards cannot be purchased using Buy Now, Pay Later (BNPL) services such as:

  • Klarna

  • PayPal Pay in 4

Transactions attempted using BNPL payment methods may be cancelled.

9. Privacy and Data Security

Archies Footwear is committed to protecting your personal information in accordance with:

  • UK GDPR

  • Data Protection Act 2018

Any personal data collected during Gift Card purchase or redemption will be processed in accordance with our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of:

  • England

  • Wales

  • Scotland

  • Northern Ireland

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

Archies Footwear may update these Terms where required to comply with changes in applicable law. Updated Terms will be published on our website, and continued use of a Gift Card constitutes acceptance of the revised Terms.

11. Contact Us

For questions or assistance with your Gift Card, please contact us via:
Email: customer.service@archiesfootwear.co.uk